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By: simonfj

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In reply to Jane O'Loughlin.

Hi Jane,

Many thanks (to all the teams) for the reports. it really is very enlightening to be able to gain an insight into what's on the boil. Just lookin ahead a bit now.

So far, the GDS has taken a top down approach. So you've gathered all the central dept's published "real estate" and are addressing improvin the transactions, which every citizen must navigate around the silos. http://digital.cabinetoffice.gov.uk/2013/07/17/the-pivot-from-publishing-to-transactions/ As you say "The initial (transaction) projects were selected using a combination of requests from the departments". So that's logical and should save the gov (us) lots of pennies.

But you'll have to address the bottom up, sooner or later. So let me point to a nice graphic from one of my correspondents at the worldbank. It's a prob for anyone in a gov institution that they will always be pragmatic and start at stage 4. http://blogs.worldbank.org/ic4d/co-creation-of-government-services

"The fundamental shift is stopping designing things from the inside out and designing things from the outside in." Not quite. The fundamental shift is stopping designing things from the institutional perspective and designing them from an individual citizen's perspective, regardless of whether they're working inside an institution or a mere cit.

I think Rebecca Kemp, once she's set up an "inclusion team", has the hardest role in transforming the online space.gov (and .edu).uk. Cause she'll have to address that horrible prob of " i want my services.gov personalized" but " i don't want big brother watching". In a nutshell, the transformation team will have to address this challenge. http://standards.data.gov.uk/challenge/standard-attributes-level-service

And, so far as keeping the discussions, between (groups of) insiders (in gov.uk domains) and outsiders/citizens on an even keel, the team will have to address this challenge as well. http://standards.data.gov.uk/challenge/directory-localnational-groups

Hmm. Seems you're up to, on the first challenge, where the Uni network guys we're up to about a decade ago. And on the second challenge, where the (global) uni librarians are today. I suppose the GDS team isn't considering runnin an uni? Cause i learn more in this domain than any other. All the best.


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